Yotech · The small print
Payment terms & policies
Payment terms
- Installment plans start with the first payment of the plan you configure — the listed price divided by the number of payments in your term. There is no separate deposit percentage.
- Your price is locked the moment your first payment clears — catalog price changes never affect a running plan.
- Your laptop is set aside for you as soon as your first payment clears, and we source it ready for handover once the plan completes.
- There is no interest and no markup: the sum of your payments equals the listed price exactly.
- Payments are customer-initiated through Paystack. We email a reminder 3 days before each due date, on the day, and on days 3 and 7 if a payment is late.
- Laptops are handed over only when a plan reaches 100% paid.
Cancellation & refunds
- If a payment is more than 7 days late, the plan is flagged and we'll reach out. Nothing is cancelled automatically — a human always decides.
- If a plan is cancelled for non-payment, the laptop is no longer held for you. Refund of amounts already paid is handled per the written agreement you accept at checkout.
- You can pay off a plan early at any time — there is no penalty.
Contact
Questions about a plan or a payment? Email hello@yotech.example, chat with us on WhatsApp or call the shop.